Is this Punta Sam resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Punta Sam resort have a swimming pool?

Yes, this Punta Sam resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Sam resort?

Best-rates for the Punta Sam resort starts from $492 per night with includes Parking, Ocean View, Wellness Facilities, Entertainment, Kitchen, Air Conditioner, Wheelchair Accessible, Accessibility, Sports/Activities, Spa, Hot Tub, Laundry, Designated Smoking Area, Bedding/Linens, Guest Services, Child Friendly, View, Balcony/Terrace, Business Services, Restaurant, Bar, Internet, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Sam resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Sam resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Sam resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Sam resort?

Based on the information reported by the owner or manager, the Punta Sam resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Sam resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Sam resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SLS Playa Mujeres – ALL Inclusive Collection | Resort in Punta Sam

| 9.0 (681 Reviews) | 1 Bathroom

Punta Sam Resort | SLS Playa Mujeres – ALL Inclusive Collection

Resort in Punta Sam

Luxury property on the beach, with 3 outdoor pools
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

1 total (up to 40 lbs per pet) pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Inelda

Aug 8, 2025 04:16:51 AM

Review Score: 4

Summary: The dining options available for families traveling together were notably limited. Failure to secure reservations for the on-site restaurant in advance resulted in uncertainty regarding table availability, which is a critical aspect that is not sufficiently communicated to guests. In an all-inclusive establishment, it is reasonable to anticipate dining options that do not necessitate prior reservations. Moreover, the service at the bars was significantly slower than expected. Upon arrival, I found that my accommodation contained personal items belonging to a previous guest, suggesting that the cleaning procedures employed were inadequate. Additionally, the range of available activities was somewhat deficient in variety. However, for guests with an interest in fitness, there were an array of facilities and daily classes offered. It is also worth noting that there were additional fees imposed; for instance, one restaurant informed us that, in order to be seated together due to their inability to accommodate our party, we could utilize a private room contingent upon purchasing a bottle of wine costing one thousand dollars. Furthermore, we were charged ten dollars per person for an experience labeled as "Surf and Turf," which was presented to us as a premier setting featuring lobster and steak, yet it ultimately turned out to be a buffet setup on the beach, falling short of expectations for the additional cost.

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SLS Playa Mujeres – ALL Inclusive Collection | Resort in Punta Sam

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