Hotel Puerta Chichen | Hotel in Chichén-Itzá

| 8.5 (619 Reviews) |  6 Bathrooms  18 Guests
Piste Hotel | Hotel Puerta Chichen

Hotel in Piste, Chichén-Itzá

Located in Chichén-Itzá, 1.2 miles from Chichen Itza, Hotel Puerta Chichen has accommodations with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 4-star hotel has air-conditioned rooms with a private bathroom. The property provides a 24-hour front desk, airport transportation, room service and free WiFi. All rooms in the hotel are equipped with a flat-screen TV. All rooms include a safety deposit box and some have pool views. At Hotel Puerta Chichen you'll find a restaurant serving Mexican, Local and International cuisine. Vegetarian, dairy-free and vegan options can also be requested. Manuel Crescencio Rejón International Airport is 76 miles from the property.

Hotel Puerta Chichen is located in Chichén-Itzá.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Guest Services, and several others. This is a 4 star rated property and has over 619 reviews with the average score of 8.5 . Coming to Chichén-Itzá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this place in Chichén-Itzá. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Puerta Chichen in Chichén-Itzá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Puerta Chichen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Wine/Champagne
  • Coffee house on site
  • Restaurant
  • Snack bar
  • Kids' meals
  • Breakfast in the room
  • Fruit
  • Special diet meals (on request)
Parking
  • Free parking
  • Private Parking
  • Parking
  • Street parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Live music/Performance
  • Back massage
  • Steam room
  • Public Bath
  • Foot massage
  • Couples' massage
  • Hand massage
  • Spa
  • Full-body massage
  • Themed dinners
  • Tour or class about local culture
  • Spa facilities
  • Head massage
  • Cooking class
  • Massage
  • Neck massage
General
  • Non-smoking rooms
  • Smoke-free property
  • Designated smoking area
  • Soundproof rooms
  • Hypoallergenic room available
  • Air conditioning
  • Facilities for disabled guests
Guest Services
  • Ironing service
  • Currency exchange
  • Shared lounge/TV area
  • Baggage storage
  • 24-hour front desk
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Airport shuttle (additional charge)
  • Packed lunches
  • Daily housekeeping
  • Concierge
  • Laundry
  • Private check-in/out
  • Suit press
  • Express check-in/out
  • Room service
  • Tour desk
  • Airport shuttle
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor pool (year-round)
  • Picnic area
  • Outdoor pool
  • Garden
  • Outdoor furniture
Security/Safety
  • Key access
  • 24-hour security
  • Key card access
  • Fire extinguishers
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Breakfast not provided for children in rooms with breakfast included, chichen mayan planetarium (dinner & show) are not included in the rate and can be purchased on arrival or by calling the property in advance.

Reviews

Value for money:
8.56
Location:
9.11
Staff:
9.23
Facilities:
8.43
Comfort:
8.85
Cleanliness:
8.86
Cardenas
May 11, 2025 07:00:00 AM
Review Score:   8
United States
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Twin Room with Garden View
Room Type: Twin
Room Size: 32 m2
2 Full bed(s) Bed
Standard Twin Room with Garden View

General

Safe, Fan, Air conditioning

Bathroom

Toilet, Private bathroom, Bathtub or shower, Body soap, Toilet paper, Shampoo

Media & Technology

Flat-screen TV

View

View
Standard Twin Room
Room Type: Twin
Room Size: 32 m2
2 Full bed(s) Bed

General

Safe, Fan, Air conditioning

Bathroom

Toilet, Private bathroom, Bathtub or shower, Body soap, Toilet paper, Shampoo

Media & Technology

Flat-screen TV
Deluxe Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Deluxe Room

General

Safe, Fan, Air conditioning

Bathroom

Toilet, Private bathroom, Bathtub or shower, Body soap, Toilet paper, Shampoo

Media & Technology

Flat-screen TV

View

View
Superior King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Superior King Room

General

Safe, Fan, Air conditioning

Bathroom

Toilet, Private bathroom, Bathtub or shower, Body soap, Toilet paper, Shampoo

Media & Technology

Flat-screen TV

View

View
Twin Room with Pool View
Room Type: Twin
Room Size: 32 m2
2 Full bed(s) Bed
Twin Room with Pool View

General

Safe, Fan, Air conditioning

Bathroom

Toilet, Private bathroom, Bathtub or shower, Body soap, Toilet paper, Shampoo

Media & Technology

Flat-screen TV

View

Pool view, View

Outdoors

Terrace
Queen Room with Pool View
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed

General

Safe, Fan, Air conditioning

Bathroom

Toilet, Private bathroom, Bathtub or shower, Body soap, Toilet paper, Shampoo

Media & Technology

Flat-screen TV

View

Pool view, View

Outdoors

Terrace
Check Hotel Availability
Nightly rates from:
USD $70
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