Is this Hotel Museo Matan Ka'an pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Museo Matan Ka'an?

Check-in time for Hotel Museo Matan Ka'an starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Museo Matan Ka'an have a swimming pool?

Yes, this Hotel Museo Matan Ka'an has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Museo Matan Ka'an?

Best-rates for the Hotel Museo Matan Ka'an starts from $62 per night with includes Bedding/Linens, Guest Services, Breakfast, Child Friendly, Internet, Pool, TV, Security/Safety, Bar, Laundry, Air Conditioner, Pet Friendly, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Museo Matan Ka'an a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Museo Matan Ka'an wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Museo Matan Ka'an has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Museo Matan Ka'an?

Based on the information reported by the owner or manager, the Hotel Museo Matan Ka'an indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Museo Matan Ka'an?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Museo Matan Ka'an are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Museo Matan Ka'an | Hotel in Mahahual

Name: Hotel Museo Matan Ka'an
Address: Mahahual, QROO, Mexico, MX
Price range: Prices for upcoming dates start at $62 per night
Rating: 8.4

| 8.4 (698 Reviews) | Pet Friendly 1 Bathroom

Mahahual Hotel | Hotel Museo Matan Ka'an

Hotel in Mahahual

Hotel with a rooftop terrace, near Costa Maya Port
Along with an outdoor pool, this smoke-free hotel has a swim-up bar and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
Hotel Museo Matan Ka'an offers 39 accommodations with air conditioning. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Pet Friendly

Pool

Balcony/Terrace

Security/Safety

Bedding/Linens

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bidet

Towels

Bedroom

Premium bedding

Air conditioning

Breakfast

Continental breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 200-250 for adults and MXN 200-250 for children

1 coffee shop/cafe

1 swim-up bar

Parking

Roundtrip airport shuttle (surcharge)

No onsite parking available

Accessibility

This property does not have elevators

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Beach access

Outdoor pool

Entertainment

Flat-screen TV

General

Front-desk safe

English

Spanish

Smoke-free property

Guest Services

Outdoor pool

Laundry facilities

Concierge services

Luggage storage

Laundry facilities

24-hour front desk

Tour/ticket assistance

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Rooftop terrace

Pool sun loungers

Spa

Massages

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for continental breakfast: approximately mxn 200 to 250 for adults, and mxn 200 to 250 for children pet fee: mxn 250 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of mxn 250 per pet, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Hector

Jul 8, 2025 01:41:58 AM

Review Score: 6

Summary: It’s just ok, I guess for your money. I have been staying in this hotel for years every time I visit Mahahual. They have not mad any improvements. Just a place to sleep and shower. The breakfast is not good at all. Not much effort in the cooking and serving.

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Room Arrangement

Room Info	Facilities
Superior Room Room Size: m² 1 Queen Bed 2 Queen Beds	General Number of living rooms 0, Iron/ironing board (on request), Private bathroom, Number of bedrooms - 0, Shower only, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 Bedroom Room Size: 161 square feet m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 161, Ping - 5, Wardrobe or closet, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Room Room Size: m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, Hair dryer (on request), Iron/ironing board (on request), Private bathroom, Number of bedrooms - 0, Shower only, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2