Is this West Springfield hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West Springfield hotel have a swimming pool?

No, this West Springfield hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Springfield hotel?

Best-rates for the West Springfield hotel starts from $116 per night with includes Air Conditioner, Bedding/Linens, Wellness Facilities, Breakfast, Security/Safety, Guest Services, Kitchen, Toiletries, Child Friendly, Parking, TV, Entertainment, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West Springfield hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Springfield hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Springfield hotel?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Springfield hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Baldwin Inn & Suites, SureStay Collection by Best Western | Hotel in West Springfield

7.6 (103 Reviews) | 1 Bathroom

West Springfield Hotel | Baldwin Inn & Suites, SureStay Collection by Best Western

Hotel in West Springfield

Suburban hotel with free breakfast and a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-out and a TV in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
Housekeeping is available on request.
Baldwin Inn & Suites, SureStay Collection by Best Western offers 46 accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in May 2025.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Security/Safety

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Toilet paper

Private bathroom

Free toiletries

Soap

Towels

Shower/tub combination

Shampoo

Bedroom

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Pillow-top mattress

Iron/ironing board

Desk

Connecting rooms available

Laptop-friendly workspace

Desk chair

Phone

Free local calls

Breakfast

Free continental breakfast available daily 7:00 AM–9:00 AM

Microwave

Parking

Free uncovered self parking on site

Free RV/bus/truck parking on site

Accessibility

Thin carpet in public areas

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Well-lit path to entrance

Hardwood flooring in room

Wheelchair accessible (may have limitations)

Stair-free path to entrance

This property does not have elevators

Tile flooring in public areas

Upper floors accessible by stairs only

Activities

Golf lessons

Mountain biking

Theme parks

Casino

Hiking/biking trails

Health/beauty spa

Golfing

Entertainment

40-inch flat-screen TV

Cable channels

Streaming services

Hulu

Netflix

General

Water dispenser

Vending machine

Slovak

English

Czech

Smoke-free property

TV in lobby

Renovated guestrooms - May 2025

At least 80% lighting from LEDs

Guest Services

Microwave

Change of bedsheets (on request)

Multilingual staff

24-hour front desk

Luggage storage

Housekeeping (on request)

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 25 per pet, per stay (maximum usd 50 per stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 25 per pet, per stay (maximum usd 50 per stay) pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0008033250 this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Amanda

Nov 25, 2025 10:41:35 PM

Review Score: 8

Summary: Nice front desk staff, Very clean. Bed could have been comfier

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) Room Size: m² 2 Queen Beds	General Mini-fridge, Separate sitting area, Sofa bed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) Room Size: m² 1 King Bed	General Dining table, Kitchen, Dishwasher, Full-sized refrigerator/freezer, Separate sitting area, Sofa bed, Stovetop, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) Room Size: m² 1 King Bed	General Dining table, Kitchen, Dishwasher, Full-sized refrigerator/freezer, Separate sitting area, Sofa bed, Stovetop, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) Room Size: m² 2 Queen Beds	General Dining table, Kitchen, Dishwasher, Full-sized refrigerator/freezer, Separate sitting area, Sofa bed, Stovetop, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed) Room Size: m² 2 Queen Beds	General Mini-fridge, Separate sitting area, Sofa bed, Balcony, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Bathtub Room Size: m² 1 King Bed	General Mini-fridge, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Non Smoking Room Size: m² 2 Queen Beds	General Mini-fridge, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking Room Size: m² 1 King Bed	General Mini-fridge, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1