Is this Thompson Madrid, by Hyatt pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Thompson Madrid, by Hyatt have a swimming pool?

Yes, this Thompson Madrid, by Hyatt has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Thompson Madrid, by Hyatt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Thompson Madrid, by Hyatt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Thompson Madrid, by Hyatt is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Thompson Madrid, by Hyatt?

Based on the information reported by the owner or manager, the Thompson Madrid, by Hyatt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Thompson Madrid, by Hyatt?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Thompson Madrid, by Hyatt | Hotel in Madrid

| 9.6 (327 Reviews) | 1 Bathroom

Centro Hotel | Thompson Madrid, by Hyatt

Hotel in Centro, Madrid

Luxury hotel with 2 restaurants, steps from Puerta del Sol
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Housekeeping is available on request.
Thompson Madrid, by Hyatt offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Toothbrush and toothpaste (on request)

Bathrobes

Soap

Toilet paper

Towels

Bathtub or shower

Eco-friendly toiletries

Rainfall showerhead

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Hypo-allergenic bedding

Heating

Free cribs/infant beds

Slippers

Energy-saving switches

LED light bulbs

Desk

Laptop-compatible safe

Bulk dispenser for toiletries

Soundproofing

Eco-friendly cleaning products provided

Phone

Iron/ironing board (on request)

Breakfast

1 poolside bar and 1 bar

2 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 35 per person

Free daily reception

Minibar

Coffee/tea maker

Champagne service

Parking

24-hour roundtrip airport shuttle (surcharge)

24-hour offsite parking within 66 ft (EUR 29 per day)

Accessibility

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Activities

24-hour fitness center

Seasonal outdoor pool

Entertainment

Cable channels

55-inch TV

General

Business center

Front-desk safe

Banquet hall

Elevator

French

English

German

Chinese (Mandarin)

Spanish

Italian

Rooftop garden

Vegetarian dining options

At least 80% organic food

Smoke-free property

Local artist showcase

Locally-owned & organized tours & activities

Comprehensive food waste policy

Local culture & ecosystem education

At least 80% of food locally-sourced

Vegan dining options

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Children's games

Art supplies

Snack bar/deli

Laundry facilities

In-room child care (surcharge)

Children's books

Seasonal outdoor pool

Free cribs/infant beds

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Luggage storage

Laundry facilities

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor furniture

Rooftop terrace

Garden

Pool umbrellas

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately eur 35 per person airport shuttle fee: eur 110 per room (one-way) nearby parking fee: eur 29 per day(66 ft away; open 24 hours) pet fee: eur 50 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 50 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Murray

Jan 12, 2026 09:32:52 PM

Review Score: 10

Summary: Great hotel, loved the design, facilities, all the bathroom products are good quality and location is central to everything. Perfect stay in Madrid

See All Reviews

Room Arrangement

Room Info	Facilities
Suite (Penthouse) Room Size: m² 1 King Bed	General Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Studio Suite, Terrace Room Size: 398 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Number of bedrooms - 1, Ping - 11, Square meters - 37, Bed count minimum 1, Bed count maximum 1, Square feet - 398, Furnished balcony
Deluxe Room, 1 King Bed Room Size: 388 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: 291 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Square feet - 291, Number of bedrooms - 1, Square meters - 27, Ping - 8.2, Bed count minimum 1, Bed count maximum 1
Suite, Terrace Room Size: m² 1 King Bed	General Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Terrace Room Size: 334 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 31, Ping - 9, Private bathroom, Number of bedrooms - 1, Square feet - 334, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Suite, 2 Bedrooms Room Size: 861 square feet m² 2 King Bed and Twin Bed	General Private bathroom, Number of bedrooms - 2, Square meters - 80, Separate sitting area, Ping - 24, Square feet - 861, Number of living rooms 1, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed (City View) Room Size: 366 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, City view, Ping - 10
Suite, Terrace, Corner Room Size: 484 square feet m² 1 King Bed	General Private bathroom, Square feet - 484, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, City view, Furnished balcony, Number of bathrooms - 1
Suite, 1 King Bed, City View Room Size: 603 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Square feet - 603, Ping - 17, Number of bedrooms - 1, Separate sitting area, Bed count minimum 1, Square meters - 56, Number of living rooms 1, Bed count maximum 1, City view
Room, 1 King Bed, Balcony Room Size: 323 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 1, Balcony, Square feet - 323, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Twin Beds (City View) Room Size: 320.2 square feet m² 2 Twin Beds	General Pet-friendly room, Ping - 9, Private bathroom, Square meters - 29.8, Square feet - 320.2, Number of bedrooms - 1, Bed count minimum 2, City view, Bed count maximum 2