SureStay by Best Western Charlotte Matthews | Hotel in Charlotte

| 7.4 (331 Reviews) |  1 Bathroom
East Forest Hotel | SureStay by Best Western Charlotte Matthews

Hotel in East Forest, Charlotte

Hotel with free breakfast, in the vicinity of Bojangles' Coliseum
This smoke-free hotel features a 24-hour fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Housekeeping is available on request.
SureStay by Best Western Charlotte Matthews offers 93 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per night. cribs (infant beds) are not available.
Payment Policy
Early check-in is available for a fee (subject to availability) rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses a grey water recycling system

Reviews

Quincy
Oct 14, 2025 01:04:46 AM
Review Score:   10
Summary: Convenient
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