Is this Helen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Helen hotel have a swimming pool?

Yes, this Helen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Helen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helen hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helen hotel?

Based on the information reported by the owner or manager, the Helen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helen hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Helen by IHG | Hotel in Helen

9.4 (833 Reviews) | 1 Bathroom

Helen Hotel | Holiday Inn Express Helen by IHG

Hotel in Helen

Hotel in Helen with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Holiday Inn Express Helen by IHG offers 86 accommodations with DVD players and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Hair dryer

Soap

Shampoo

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Desk

Iron/ironing board

Phone

Free local calls

Safe

Breakfast

Free continental breakfast available daily 6:00 AM–10:00 AM

1 coffee shop/cafe

Coffee/tea maker

Microwave

Refrigerator

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

Grab bar in shower

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Pool hoist on site

Wheelchair-accessible van parking

Elevator

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Activities

Indoor pool

Wine tasting room

Golfing

Private winery tours

Public winery tours

24-hour fitness center

Entertainment

Pay movies

Premium channels

Flat-screen TV

DVD player

Cable channels

General

Conference center (3325 square feet of space)

24-hour business center

Meeting rooms - 3

Free newspapers in lobby

Elevator

Front-desk safe

ATM/banking services

Banquet hall

Gift shop/newsstand

English

Smoke-free property

Guest Services

Indoor pool

Microwave

Laundry facilities

Refrigerator

DVD player

Laundry facilities

Daily housekeeping

Luggage storage

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Vineyard

Firepit

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 10.0 per night. cribs (infant beds) are available for usd 10.0 per night.

Payment Policy

Crib (infant bed) fee: usd 10.0 per night rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Laura

Nov 27, 2025 03:45:41 AM

Review Score: 10

Summary: It is a cozy place with great location, nice breakfast, having the laundry area is very useful, and the gym is well equipped.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds Room Size: 291 square feet m² 2 Queen Beds	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 27, Bathtub or shower, Extra bed count 0, Cribs/infant beds (surcharge), Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Square feet - 291, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible (Communications) Room Size: 291 square feet m² 2 Queen Beds	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Square meters - 27, Bathtub or shower, Cribs/infant beds (surcharge), Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Square feet - 291, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Suite, 2 Queen Beds Room Size: 398 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 37, Bathtub or shower, Cribs/infant beds (surcharge), Square feet - 398, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Suite, 1 King Bed, Accessible (Mobility, Communications) Room Size: 291 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 27, Bathtub only, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Accessible bathtub, Private bathroom, Rollaway/extra beds (free), Square feet - 291, Ping - 8.18, Balcony, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed (Walk in Shower) Room Size: 291 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Square meters - 27, Bathtub or shower, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Square feet - 291, Ping - 8.18, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Balcony Room Size: m² 1 King Bed	General Balcony, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 2 Queen Beds, Roll-in Shower (Communications Accessible) Room Size: m² 2 Queen Beds	General Portable shower seat, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bathtub or shower, Roll-in shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Queen Beds, Mobility Accessible (Communications) Room Size: m² 2 Queen Beds	General Portable shower seat, Private bathroom, Bathtub or shower, Wheelchair accessible, Roll-in shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed, Accessible, Balcony (Communications) Room Size: m² 1 King Bed	General Balcony or patio, Private bathroom, Balcony, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Accessible (Mobility Accessible, Communications) Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Bathtub or shower, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Standard Room - Non Smoking Room Size: 291 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 27, Bathtub or shower, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Square feet - 291, Ping - 8.18, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible (Communications) Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 27, Bathtub or shower, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square feet - 291, Bed count minimum 1, Bed count maximum 1